id66 Platform Privacy Notice
This page describes what we collect when you use id66 and how we keep that data protected. We take your privacy seriously. We collect only the information necessary to verify your identity, process your deposits and withdrawals, settle your account activity, and comply with anti-money-laundering regulations that apply where we operate.
Our approach is transparent: we tell you what we collect, who has access to it, and how long we keep it. We do not sell your personal information to marketing companies or data brokers. We share your data only with payment processors, identity-verification services, and legal authorities when required by law.
If you have questions about how we handle your data, you can contact our support team at any time. We will respond within three business days.
What Data We Collect
When you register with id66, we collect your name, email address, date of birth, phone number, and physical address. We use this information to create your account, verify your identity, and comply with know-your-customer (KYC) requirements. We may ask you to upload a copy of your national ID, passport, or driver's license to confirm your identity.
We also collect payment information: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), your transaction history, and the amounts you deposit and withdraw. We do not store full credit card or bank account numbers — payment processors handle those details and send us only confirmation codes.
When you use id66, we collect your gameplay data: which games you play, how much you stake, your win or loss outcome, and the timestamp of each action. We use this data to settle your account balance, detect fraud, and respond to disputes. We also collect technical information: your device type, browser, IP address, and approximate location based on your IP. This helps us detect suspicious access patterns and protect your account from unauthorized use.
How We Use Your Data on id66
We use your identity information to verify you are eligible to open an account on id66 and to comply with anti-money-laundering and sanctions screening. We use your payment data to process your deposits, settle your withdrawals, and prevent fraud. We use your gameplay data to calculate your account balance, settle disputed outcomes, and investigate potential abuse.
We may also use your data to contact you about account security issues, payment problems, or promotional offers (if you have opted in). We will never contact you asking for your password or asking you to verify your account details via email or SMS — we always direct you to log into id66 directly if account changes are needed.
Third Parties and Data Processors
Our payment processors — the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions — receive your payment information to process your deposits. We also share data with our identity-verification partner, who checks your documents against public databases to confirm you are who you say you are. These third parties are bound by confidentiality agreements and may not use your data for any purpose other than providing their service to id66.
Our servers may sit outside your jurisdiction. Your data may be transferred to data centres in regions where data-protection laws differ from your local law. When we transfer your data internationally, we ensure the receiving organization has adequate safeguards in place, either through contractual commitments or because they operate under equivalent data-protection standards.
Your Rights on id66
You have the right to request a copy of all data we hold about you. You also have the right to request correction of inaccurate information and, in some circumstances, to request deletion of your data. However, we may be required by anti-money-laundering law to retain your information for a minimum period even after you close your account.
You have the right to object to our use of your data for marketing purposes. If you have opted in to receive promotional emails or SMS messages from id66, you can opt out at any time by clicking the unsubscribe link in the email or by contacting our support team. You have the right to lodge a complaint with your local data-protection authority if you believe we have misused your information.
- Personal Data
- Any information that identifies you or could reasonably identify you, such as your name, email, phone number, or national ID number.
- Processing
- Any action we perform on your data: collection, storage, use, transfer, or deletion.
- Processor
- A third party (such as a payment processor) that handles your data on our behalf under a binding contract.
- Retention
- The length of time we keep your data. After the retention period ends, we delete or anonymize it.
Our Data Protection Commitments
Security Measures We Apply
We encrypt your data in transit using industry-standard TLS (Transport Layer Security) encryption. Your password is hashed, meaning we do not store it in plain text and cannot retrieve it. If you forget your password, you must reset it through a secure link we send to your registered email address. We store your data on secure servers with restricted access — only authorized staff members can view your personal information, and only for legitimate business purposes.
We monitor our systems for suspicious activity and unauthorized access attempts. If we detect a potential data breach, we will notify you within 24 hours and advise you of steps to take to protect your account. We maintain regular backups of all data to prevent loss in case of system failure.
How Long We Keep Your Data
We retain your identity information and payment history for at least five years after your account closes, as required by anti-money-laundering regulations. We retain your gameplay data for one year after your last account activity, unless a dispute or investigation is ongoing. If you request account deletion, we will remove your data from our active systems but may retain anonymized copies for statistical and security purposes.
If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang and have questions about data retention periods under local law, you can contact our support team for clarification. We comply with all applicable data-protection regulations in your jurisdiction.
Contact Us About Your Data
If you wish to exercise your rights under this privacy notice — to request a copy of your data, update your information, or object to our processing — please contact our support team. Include your account email address and a clear description of your request. We will respond within 14 days with confirmation of what we can do and any next steps.
If you believe we have violated your privacy rights, you may file a complaint with your local data-protection authority. We will cooperate fully with any official inquiry.